Cognitive Overload and Present Bias
The tool is licensed, the training session was held, and the launch email went out. Then a quarterly deadline arrives and the team goes back to the spreadsheet it knows. Nobody refused the AI. They simply did not have the spare attention to learn a new way of working while the old way was already due. This topic explains why that happens and how to embed AI tools into daily routines without putting current team KPIs at risk.…