Workforce Readiness and Adoption Metrics

Many internal AI products are launched with a kickoff, a training video, and a congratulatory message. Six months later the usage chart is flat, a few enthusiasts remain, and the rest of the team has quietly returned to the old process. The product is still running and still costing money, but it is an abandoned internal service. Two gaps usually cause this: people were not prepared for the new nature of their work, and nobody was watching real usage closely enough to notice the decline.…