Integrating with Enterprise Legacy
Most business value sits in systems of record that were never designed for an AI agent: an ERP with nightly batch jobs, a CRM with strict API rate limits, a mainframe fronted by a SOAP gateway, a vendor product that is only available through scheduled exports. When you ask the owners for a service-level agreement that matches what an interactive AI product needs (response times, availability, throughput), the common answer is some version of "best effort." Often that answer will not change during your project.…